Use the link below to create an account and fill in the personal details. Once your account is accepted you are good to go!

Yes! Konnect Global Logistics covers all costs associated with having a US mailbox so you can shop and ship with ease.

[Your First and Last Name]
Address Line 1: 1526 NW 23rd Ave
Address Line 2: KGL # [Your KGL number]
City: Fort Lauderdale
State: Florida
ZIP: 33311

[Your First and Last Name] KGL# [Your KGL number]
Address Line 1: Unit 28 Caldershaw Business Centre
Address Line 2: Ings Lane
Town/City: Rochdale
County: Lancashire
Post Code: OL12 7LQ
Country: United Kingdom

Our customers order from virtually any website in any country, there are no restrictions.  Once the supplier is able to ship or deliver packages to either our US or UK address, the world is your oyster!

We have a transaction facility at our offices in Corinth.  You pay the cashier and we can then order on your behalf or you can order on our in-house laptop from any website you wish to use.

Yes, we do! We accept both Visa and Mastercard

Once your package arrives at our US/UK warehouse, our customer services team will keep you informed at every stage of your packages journey to ensure you know where it is at any given time. However if delivery of your package is delayed by your courier (USPS, UPS, FEDEX etc) it is the customer’s responsibility to contact the courier to arrange delivery to our US/UK warehouse. We are not responsible for any packages which are not delivered to our warehouse.

Yes.  Insurance is applied to all shipments. Insurance coverage is $1USD for every $100USD spent. 

If you are unable to accept delivery, you can simply collect your package at our Corinth Office at a date and time convenient to you

No, we will deal with everything for you – all you do is order what you want and wait for it to be delivered

Let us know at the time of ordering, or give us 24 hours’ notice if you would prefer to send by sea, due to the weight, and we can send you a quotation of costs.

You can cancel your order by emailing us at gndinfo@konnectglobal.co. Please provide your account ID, supplier tracking number and/or six-digit tracking number in the email.  If the product has already arrived at the US or UK warehouse, before the scheduled flight, please provide the return label.

However, if the product has already been shipped to Grenada, then we will require you to reimburse us for the shipping cost to return to your supplier

If your package does not arrive at our US or UK warehouse and appears to be lost, in the first instance you need to contact your supplier. Double check that the delivery address on your invoice is correct and, if it isn’t, advise your supplier immediately.  If you are careful when ordering, your package should always arrive at either warehouse for onward shipping.

You will have up to 7 business days to collect your air freight packages, once we have notified you that they have arrived at our offices. After 7 days you will have a 5 day grace period at which rent will not incur on your package. An additional $1.00 XCD per day will be placed on your package after the grace period.

For sea freight, you will have up to five business days to collect sea freight once you have been notified they have arrived. Failure to do so will result in storage fees at a rate of $2.50 XCD per cubic foot per day.

Packages not collected after 30 days will automatically become available to auction and will attract an auction fee. Please contact us if you are not able to collect your package in the specified time frames.

Yes we can, for deliveries to the US.  Deliveries to the rest of the world will require 48 hours’ notice so that we can arrange logistics local to that country.

Yes, we do! We will pick up your barrel from anywhere in the US. All you need to do is provide an address so that we can quote based on the barrel’s location.